Additional RDP Windows licenses: ordering process

29 September, 2023

Remote Desktop Protocol (abbreviated as RDP) is a remote desktop protocol necessary for accessing and managing a server running the Windows Server operating system. By default, each server receives two RDP licenses — one for the administrator and one for the user. According to the rules, both must be used exclusively for managing the operating system, regardless of the number of additional users created. According to the RDP protocol, a maximum of two users can connect to the server simultaneously. 

If necessary, more than two users can connect to the server. To do this, additional RDP licenses must be ordered. One license is intended for one user.

Here are some important considerations:

  • The minimum term for ordering an RDP license is 1 month, taking into account the server's validity period. For example: if the license is extended for 40 days, the RDP order is calculated for 2 months;
  • connecting the license to the server requires integration into the system by a technical specialist, so the customer must provide access data for the administrator account of the operating system;
  • after the license is connected to the server, a notification is sent. After that, the administrator can create a new user profile and connect it to RDP;
  • the order requires the provision of information from a natural or legal person about the EDRPOU or TIN accordingly. The data is sent to Microsoft;
  • if the user additionally needs 5 licenses, it is advisable to first order 3 and then 2 more, or vice versa. Following this analogy, a different number can be purchased;
  • payment for additional RDP licenses is made in currency according to the current dollar exchange rate. One license costs 9 euros.
  • In case of cancellation of the license, funds are not refunded.